Industry News

Internet of Things (IoT) and Where the Distributor Fits In

The Internet of Things (IoT) has seamlessly woven its way into the fabric of the cleaning industry, sparking a pertinent question: Where does the distributor fit in this evolving technological landscape? Delve into the insights shared in the July-August 2016 issue of Sanitary Maintenance magazine to unravel the nuances.

Considering Local Value for Internet Purchases

When contemplating online purchases, especially from unfamiliar sources offering enticingly low prices, it’s crucial for internet purchasers to recognize the value local distributors bring to the table. Local businesses often collaborate with customers on purchase prices, providing a personalized touch that might be absent in the vast online marketplace. Despite manufacturers’ constraints on internet pricing, local distributors can offer tailored solutions and attentive service, making them a valuable consideration beyond mere price comparisons.

Beyond Price: The True Value Proposition

The transaction is just the beginning of the journey. Post-sale, consumers may encounter queries about product usage, require replacement parts, or seek service assistance. Here, the significance of local distributors becomes apparent. Unlike big box stores or global online platforms, local distributors offer post-purchase support, addressing concerns, providing accessories, and facilitating equipment trade-ins. In this realm, price is what you pay, but the value extends far beyond the initial transaction.

Demystifying IoT in Cleaning

Understanding the essence of IoT is pivotal. IoT involves real-time tracking of data through the internet, a technology already entrenched in various sectors like building management and security systems. In the cleaning industry, manufacturers are swiftly integrating IoT into equipment, introducing features such as maintenance schedule alerts. Paper and soap dispensers are also becoming IoT-enabled, offering insights into refill needs and dispensed volume.

Ownership of IoT Data

One crucial question arises: Who owns the IoT data? In the cleaning industry, the end-user, or the client, is the rightful owner of this data. However, considerations of data privacy laws come into play. A knowledgeable distributor, keen on providing tailored recommendations, requires access to this data to enhance product recommendations and offer valuable insights on optimizing staff and equipment usage.

Tech Savviness and the Future of Distributors

As IoT becomes integral, manufacturers are likely to prioritize tech-savvy distributors. This shift could redefine the role of distributors, transforming them into fee-for-service entities rather than merely product fulfillment services. Local distributors, equipped with industry knowledge and a commitment to personalized service, are poised to thrive in this evolving landscape.


In conclusion, whether you are navigating IoT complexities or seeking valuable post-purchase support, we are here to help. Contact us, and let’s discuss how we can enhance your cleaning solutions in this technologically charged era.

Minnesota Specialty Commercial Cleaning Services


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