What Are Frequently Asked Questions (FAQs)?

Frequently Asked Questions (FAQs) is a section within Scrub-n-Shine.com that contains a list of frequently asked questions and answers to those questions.

Why Have a FAQs Section Within the Website?

These FAQs provide an easily accessible, better understanding of our products, services, procedures, pricing and many other things about Scrub n Shine.

What If I Can’t Find What I’m Looking For in the FAQs Section?

The FAQs will often include a link to more detailed information.  But, you may also contact us and we’d be happy to help!

F.A.Q. 06/21/2015

What is a Floor Wax Emulsion? Floor Wax Emulsion is a stable mixture of one or more waxy materials in an emulsion with the use of emulsifiers or surfactants.

F.A.Q. 06/20/2015

Is There Such a Thing as Floor Wax? Pure floor wax may still exist, but is most commonly used as an additive to modern floor finishes. Wax has a low melting compound made of high molecular weight similar in composition to fats and oils. There are two type...

F.A.Q. 06/19/2015

What is a Water Based Urethane Floor Finish? Water-Based Urethane is a colloidal dispersion of isocyanate containing polymers noted for casting a very tough film. The benefit obtained from this material is abrasion resistance. However, urethanes are gener...

F.A.Q. 06/18/2015

Should Commercial Vinyl Tile Flooring Be Sealed and Finished? Yes! Commercial vinyl flooring material is composed of a mixture of various vinyl compounds (Vinyl Chloride, Vinyl Acetate), asbestos, ground limestone, plasticizers, and colorants. This mixtur...

F.A.Q. 06/17/2015

What is Top Scrubbing? Top Scrubbing is a maintenance procedure usually done in conjunction with Top Coating. Previously finished floors are mechanically scrubbed with appropriate cleaning pads and a ...

F.A.Q. 06/16/2015

What is Top Coating? Top Coating is a maintenance procedure for applying a coat of floor finish to a floor that has been previously finished. This involves a Top Scrubbing floor cleaning operation using detergent solution and floor machine equipped with a...

F.A.Q. 06/15/2015

What is a Synergist? Synergist is a boosting ingredient that multiplies the effectiveness of the product it's being added to. For example, an insecticide plus a synergist does not add up as 1 + 1 = 2, but rather 1 + 1 = 4 or perhaps 8, when property balan...

F.A.Q. 06/14/2015

What is a Surfactant? Surfactant is a contraction of the words 'surface active agent.' This is the general name given to the type of surface-active agents used in cleaners. Surfactants reduce surface tension and provide improved ...

F.A.Q. 06/09/2015

What is No Wax Flooring? No Wax Flooring is a broad class of flooring materials having a clear organic wear layer, usually urethane over a vinyl backing. It is usually textured and designed for minimum maintenance.

F.A.Q. 06/08/2015

What is a Metal Complex Found Within Floor Finishes? Metal Complex is a crosslink of a bivalent metal ion (usually zinc) between the acid functional groups of two polymer chains. Metal complexes can provide a reaction site for aid in removal, detergent re...

F.A.Q. 06/04/2015

What is Water Hardness? Water Hardness is an expression of the concentration of inorganic salts in water which prevents effective cleaning and germicidal action. Hardness is measured in ppm (parts per million) calculated as calcium carbonate (CaCO.)

F.A.Q. 06/01/2015

What is a Fluorochemical? A Fluorochemical is a fluorinated surfactant which, through its ability to lower the surface tension of liquid, can improve the leveling and wetting characteristics of floor polishes (floor finishes).

F.A.Q. 05/29/2015

What is Floor Finish Film? Floor Finish Film is an extremely thin continuous, protective sheet of cured floor finish. The protective value of any film depends on it being 100% continuous, i.e., without holes or cracks, since it must form an efficient barr...

F.A.Q. 05/26/2015

What is Detergent? A Detergent is a chemical which is used for cleaning, which may posses various properties such as surface wetting, soil emulsification, soil dispersion or soil suspension. A type of chemical which possesses surfactant properties, includ...

F.A.Q. 05/25/2015

What are the Four Levels of Floor Finish Dry Time? Four types of floor finish drying phenomena exist: 1.Dry to Touch 2.Tack-Free Time 3.Recoat Time 4.Full Cure Time

F.A.Q. 05/20/2015

What is Meant by the Term "Bite-In"? Bite-In is a term used to describe whitening or dulling of floors during application of floor finishes. It can occur if re-application is done too quickly or if too much product is used, and usually occurs with self-se...

F.A.Q. 05/17/2015

What is an Amine? Amine is an organic chemical characterized by the presence of nitrogen and an alkaline pH. Unlike ammonia-type cleaners, amine-type cleaners are pleasant to work with, having no strong ammonia odor and will not irritate the nose and eyes...

F.A.Q. 05/16/2015

What is an Alkali Soluble Polymer? Alkali Soluble Polymer is a polymer, which can form a clear solution when dissolved in a sufficient amount of "base" such as ammonia and water.

F.A.Q. 05/15/2015

What is Acid Hardness in Concrete and Terrazzo? Acid Hardness is achieved with chemicals, generally metal fluorosilicates, that are applied to concrete or terrazzo, reacting with free lime and calcium carbonates to form silica quartz, a very hard substanc...

F.A.Q. 05/13/2015

What are Wet Mops Used For? Wet Mops are used with water and cleaners for cleaning, stripping and picking up spills from floors. Finish Mops are special mops for applying floor finish. Do not use regular wet mops for applying floor finish.

F.A.Q. 05/10/2015

What is Floor Traffic Wear? Traffic Wear is the marring or deterioration of a floor finish caused by foot and mechanical traffic.

F.A.Q. 05/09/2015

What is Thermoplastic? Thermoplastic is a polymer which can return to its original shape after being softened or heated. Technically, floor finish polymers are not thermoplastics. But, many companies ....

F.A.Q. 05/08/2015

What are Tack Rags or Tack Cloths? Tack Rags (or tack cloths) are made of a specially treated cloth material that is tacky to the touch. The rag/cloth is generally wrapped around the end of a broom or dust mop then used on a floor surface to clean up fine...

F.A.Q. 05/03/2015

What is Floor Finish Stripping? Stripping is the process of using stripper, a chemical product used to remove floor finish from the floor without causing damage to the surface. Stripper usually needs agitation while on the floor to work most effectively a...

F.A.Q. 05/02/2015

What is Floor Finish Stripper? Stripper is a chemical product used to remove floor finish from the floor without causing damage to the surface. Stripper usually needs agitation while on the floor to work most effectively and must be removed while wet.

F.A.Q. 05/01/2015

What Causes Streaky Floors? Streaking floors are not uniform and visibly duller. Dirty mops, poor cleaning chemicals (that are not rinse-free) and/or applying finish in too thin of coats are common causes. Also see FAQ on re-emulsification.

F.A.Q. 04/30/2015

What is Considered a Stain (Versus Just Being Dirty)? Stains are blemishes or deposits that are embedded into a substrate material and may be permanent. Many stains cannot be removed with conventional cleaning methods and require special chemicals, cleani...

F.A.Q. 04/27/2015

What are Floor Finish Non-Volatile Solids? Non-Volatile Solids are the film or percentage weight of material that is left after the volatile materials have been evaporated. Non-volatile solids are the true solids that make up the actual film that dries on...

F.A.Q. 04/23/2015

What is a Floor Finish Scuff? Floor Finish Scuff is a disfigurement of floor finish resulting from an abrading or scraping action. It is usually repairable without re-coating.

F.A.Q. 04/22/2015

What is a Scrub and Re-Coat? Scrub and Re-coat is a process used to restore a floor's finish when it has become embedded with soil and/or has excessive scuffs, scratches and marks. This is usually done with a free rinsing, deep scrub ...

F.A.Q. 04/19/2015

What is Re-Soiling? Re-soiling is when a surface begins to soil again after cleaning, usually due to a residual film (residue) left on the surface after it was cleaned.

F.A.Q. 04/15/2015

Is It a Good Idea to Pre-Soak Mops Before Using Them? Yes, it's a good idea to presoak mops in water before using them. This will open up the fibers of the mop to allow even absorption of floor finish or cleaning chemical. It will also ...

F.A.Q. 04/12/2015

What Causes Floor Finish Powdering? Powdering is the partial or total disintegration of the floor finish film resulting in fine, light colored dust. It is the result of abrasion of the surface during burnishing or from heavy traffic. Be sure the floor pad...

F.A.Q. 04/11/2015

What is a Porous Surface? Porous Surfaces have many tiny openings that readily absorb moisture. A porous surface will require more finish or sealer to fill and smooth out these openings.

F.A.Q. 04/09/2015

What is Meant by the Term, Pop as it Relates to Floor Finish? Pop is a slang term used to describe the change in the appearance of a floor finish when it goes from a dull hazy look to a bright brilliant shine. High speed burnishers can produce this wet-lo...

F.A.Q. 04/08/2015

What Causes Discoloration Under Floor Mats? It is usually caused by Plasticizer Migration. This occurs when a plasticizer in a floor mat or floor material (usually vinyl or other synthetic-backed matting) transfers itself (migrates) into the floor finish...

F.A.Q. 04/07/2015

Why are Plasticizers in Floor Finish Products? Plasticizer is an ingredient of a floor finish that makes it more flexible and less brittle. This is accomplished with an additive which reduces intermolecular forces in the polymers.

F.A.Q. 04/06/2015

What Causes Floor Finish Pitting? Floor Finish Pitting is a term given to small holes that form in a floor finish or hard surface. A common cause of pitting is "spiked" heel shoes.

F.A.Q. 04/05/2015

What Causes Peeling of Floor Finish? Floor Finish Peeling is when floor finish pulls away from the floor surface in large flakes or strips. It is caused by poor adhesion, usually related to alkali residues.

F.A.Q. 04/03/2015

What Does the Term Orange Peel Mean as it Relates to Floor Finish? Orange Peel is the pitting of a floor finish or surface that makes it look like the skin of an orange.

F.A.Q. 03/27/2015

What Does pH Mean (in Cleaning Chemicals)? Neutral Cleaners are water based cleaning chemicals with a pH (potential percentage of hydrogen) that is generally between 7-9. Water based cleaning chemicals with pH between <1 and 8 are considered acidic. Ch...

F.A.Q. 03/25/2015

What is Floor Finish Mottling? Mottling is the physical migration of floor finish film from smooth, even distribution at the time of application to small discrete pools of material, resulting in a blotchy or spotty appearance.

F.A.Q. 03/23/2015

What is Minimum Film Forming Temperature with Floor Finish? This can vary depending upon the floor finish ingredients. However, the temperature at which most floor finishes lose their ability to film form on a cold floor is about 45-50 degrees F.

F.A.Q. 03/18/2015

What is a James Machine? A James Machine is a laboratory device used to determine slip resistance on a hard floor surface by measuring the static coefficient of friction. The results of tests are often expressed as the Greek letter "mu" (µ), "COF" or as "...

F.A.Q. 03/16/2015

What is Floor Finish Impact Resistance? Floor Finish Impact Resistance is the ability of a floor finish to resist damage from being struck (impacted by) a sharp blow.

F.A.Q. 03/15/2015

What is a Dual Speed Floor Machine? Dual Speed Floor Machines (also referred to as 2-speed buffers) are rotary pad-driven and operate at speeds of 175-400 rpm. Dual speed floor machines can be used on ....

F.A.Q. 03/13/2015

What is a High Speed Floor Machine? High Speed Floor Machine (also referred to as burnishers) are rotary pad driven buffers that operate at speeds of 1000 rpm or higher. High speed floor machines can only be used on ....

F.A.Q. 03/12/2015

What is High Speed Floor Finish? High Speed Floor Finish is specifically designed to be used with a high speed floor machine (burnisher). Typically, the product will have UHS (ultra high speed) listed on the label. UHS floor finishes are High Solids Floor...

F.A.Q. 08/13/2013

Discoloration, or yellowing of floor finishes, is caused when certain ingredients darken upon exposure to heat and light. A high quality floor finish will have low styrene content acrylic polymers, incorporate non-yellowing polyethylene waxes and formulat...

F.A.Q. 01/26/2015

What is a Commercial Floor Buffer? Buffer is a slang term for a rotary floor machine. Rotary floor machines may also be referred to as "swing machines" or "side to side" buffers. Buffers use a round floor pad and usually operate between 175 and 400 rpm.

F.A.Q. 12/17/2014

Is Teflon Ever Used as a Broom or Brush Filler Material? Teflon is a rarely used material because of its softness and tendency to bend and not return to its original position. Teflon is exceptionally stable to heat and chemicals and is unaffected by stron...

F.A.Q. 12/17/2014

Abrasive Impregnated Nylon has abrasive filaments that are produced by extruding nylon with silicon carbide or aluminum oxide grit throughout each filament. As the filament abrades and wears down new aggregate keeps getting exposed. Both silicon carbide a...

F.A.Q. 02/04/2015

Are Concrete and Cement the Same Thing? Concrete is a mixture of sand, gravel, Portland cement, water and air that forms a very hard surface when dry. Additives are often used to...

F.A.Q. 01/12/2015

How Do Strip and Wax Procedures Differ From Scrub and Re-Coats? WHEN FLOORS ARE STRIPPED (or it's a new floor), WE NEED TO NEUTRALIZE THE FLOOR THEN APPLY A SEALER. These two extra steps are more labor intensive, not to mention the extra products needed f...

F.A.Q. 02/16/2015

What is Mop Drag? Mop Drag is the physical resistance between the mop and a floor. It most frequently occurs during the application of ....

F.A.Q. 02/05/2015

What is a Conductive Floor? Conductive Floors contain metal or other conductive materials to drain off or prevent static electricity build-ups or discharges. This type of flooring is often used in...

F.A.Q. 02/11/2015

What is Meant by Creaming? Creaming is the separation of a layer of the dispersed phase of an emulsion polish to the surface of the liquid continuous phase. This can be seen as...

F.A.Q. 01/12/2015

What is Meant by "Strip & Wax"? While some floor finishes may contain a small amount of wax in its formulation (usually Carnauba), there is no "wax" per se, involved in the process that is still commonly referred to as a Strip and "Wax". In the old da...

F.A.Q. 03/05/2015

What is Floor Finish Gloss Retention? Gloss Retention is the ability of applied floor finish to retain its gloss under normal wear conditions excluding exposure to water.

F.A.Q. 06/05/2014

What is (centi) Poise? (centi) Poise is a measurement of viscosity of liquids. It is particularly important in matching hand soaps with dispensers.

F.A.Q. 02/18/2015

What is Dry Buffing? Dry Buffing is a floor polishing technique that uses an appropriate floor machine and floor pad. Never dry buff floors containing asbestos.

F.A.Q. 01/20/2015

What is Asphalt Floor Tile? Asphalt Floor Tile is manufactured with a mixture of fillers, coloring and synthetic fibers using asphalt to bind the components together. This type of flooring can release its colorant and asphalt (bleed) when wax strippers wi...

F.A.Q. 03/01/2014

What is Travertine? Travertine is a Natural, Heavy Stone. Travertine is Not the Same as Marble or Limestone.

F.A.Q. 12/17/2014

What is Bassine? Bassine is made from the stalks of the leaves from the faw palm. The fibers are dried and usually dyed brown, cut to size and bundled. It is mostly used in deck scrubs and garage and street brooms.

F.A.Q. 08/13/2013

Keep the coat thickness of floor finish on the medium to thin side. If drying conditions aren’t ideal, lengthen your times between coats. If you think that your floor may be trapped with moisture, deep scrub and burnish the floor to assist in the curing p...

F.A.Q. 02/08/2015

Are Some Floors Made of Cork? Yes, almost exclusively in residential applications. Cork comes from the bark of the cork oak tree. The bark is ground into...

F.A.Q. 01/14/2015

What is the Most Efficient Way to Clean a Room or Indoor Area? Clean Top to Bottom, Clean Dry to Wet, Work Your Way OUT of the Room.

F.A.Q. 12/17/2014

What is Soft Hair Used for in Commercial Cleaning? Soft Hair is usually goat hair, ox ear hair, Japanese pony belly hair and badger hair. Soft hairs are very expensive and are used in applications where very soft material is needed and marring is not allo...

F.A.Q. 03/04/2015

Are Floor Finishes Freeze-Thaw Stable? Freeze-Thaw Stable floor finishes should be able to survive a few short duration freeze-thaw cycles and still remain effective (if it's a good quality product). Anti-freeze agents, pH adjustments and surfactants...

F.A.Q. 12/17/2014

Thunderon is a unique fiber that has become the effective choice for the elimination and control of static electricity. Thunderon is an acrylic fiber with an electrical conductive layer of copper sulphide, which produces an unsurpassed corona discharge ef...

F.A.Q. 08/13/2013

Hazard Analysis Critical Control Points (HACCP) is a comprehensive program to identify and document the control of food processing areas where contamination can occur. The U.S. Department of Agriculture mandates a HACCP program for all U.S. food processin...

F.A.Q. 02/27/2015

What is Meant by Floor Finish Flexibility? Floor Finish Flexibility is the ability of a floor finish to bend and flex without powdering, cracking or peeling.

F.A.Q. 12/17/2014

Brass Wire is generally comprised of 70% copper and 30% zinc. Brass Wire is highly conductive and corrosive resistant and non-sparking.

F.A.Q. 01/23/2015

What is Buff-able Floor Finish? Buffable Floor Finish responds well to being buffed (or burnished) with mechanical action. A floor machine or burnisher with a buffing pad, is typically used for this purpose.

F.A.Q. 12/17/2014

How is Polyester Used in Brooms and Brush Bristles? Polyester is used in some applications where it is exposed to sunlight or solvents. It has better abrasion resistance than polypropylene, but not as goods as nylon. It also has excellent bend recovery, e...

F.A.Q. 02/06/2015

Why is Continuous Film Formation Good for Some Floors and Bad on Others? Continuous Film Formation is when a complete film forms on the floor (floor finish) to prevent cracks or openings in the floor’s finish. Continuous film is ideal on all hard floors,...

F.A.Q. 02/17/2015

What is a Dry Bright Finish? Dry Bright Finish is when floor finish dries to a gloss without buffing. Many dry bright finishes can also be buffed or burnished.

F.A.Q. 02/28/2015

What is Floor Finish? Floor Finish is a liquid that is applied to a clean and sealed floor for the purpose of protection and/or appearance. When dried, the protective film will be approximately the thickness of wax paper and can be...

F.A.Q. 01/12/2015

How are Strip and Wax Procedures Similar to Scrub and Re-Coats? The Strip and Wax Process is Similar to Doing a Scrub and ReCoat in the Following Ways: We generally place wet floor or caution signs in appropriate areas; mix our Scrubbing or Stripping solu...

F.A.Q. 08/13/2013

Water-based urethane polymers create unique properties in a floor finish that acrylics can’t provide. These properties are noted for excellent flexibility (making it easier to buff and repair), toughness and abrasion resistance.

F.A.Q. 02/13/2015

What is Floor Finish Detergent Resistance? Detergent Resistance is the degree to which a floor finish film exhibits no apparent deterioration when spotted or cleaned with a solution of a non-abrasive, non-ammoniated detergent.

F.A.Q. 12/17/2014

Hog Bristle is the hair that comes from a hog, swine, pig sow or boar. Bristle is resilient and it is the stiffest natural material available. It works well when dealing with tough sticky materials or viscous fluids. It is non conductive but will generate...

F.A.Q. 01/31/2015

What is Damp Mopping? Damp Mopping is mopping a floor using a mop dipped in a water and/or a cleaning solution then wrung out tightly.

F.A.Q. 03/10/2015

What is Meant by Floor Finish Dry Time? Dry Time is the length of time required for a floor finish to dry. The dry time usually refers to the time required before another coat of the same finish can be applied on top of it with no adverse affects such as...

F.A.Q. 01/17/2015

What is Meant by Abrasion Resistant Floor Finish? Abrasion Resistance is the ability of a floor finish to withstand scratching and scuffing

F.A.Q. 12/17/2014

What Types of Plastic Brush and Broom Bristles are Available? Plastic comes in many varieties, with unique properties. Polypropylene and polystyrene are most commonly used. Used in almost every kind of broom and brush application. A common synthetic filam...

F.A.Q. 01/28/2015

How Many Types of Burnishers are There? Burnishers are ultra high speed rotary machines that are used to polish existing commercial floors that have substantial build of ultra high solids (UHS) finish. These machines are powered by ....

F.A.Q. 01/11/2015

What is "Stripping" Floor Finish? Stripping floor finish is just what the term implies; it is removing or "stripping" the existing floor coatings from the flooring substrate material. Harsh (and sometimes hazardous) stripping chemicals are applied to the...

F.A.Q. 12/17/2014

What is Palmyra? Palmyra is a vegetable fiber from India and adjacent islands. It’s usually a cinnamon color and has medium stiffness and is water resistant. It is good for scrubbing and durable.

F.A.Q. 01/17/2015

What is Floor Finish Adhesion? Adhesion is the process of bonding together. Poor adhesion of a floor finish can cause peeling, flaking and powdering

F.A.Q. 02/21/2015

What is Dust Mopping? Dust Mopping is removing dust and loose soils from the floor surface with a dry or treated dust mop.

F.A.Q. 12/17/2014

Conductive Nylon has an electrically conductive carbon suffused onto the surface. This coating is durable but not indestructible. In abrasive applications it wears at about the same rate as the rest of the fiber. Its conductivity is unaffected by humidity...

F.A.Q. 01/28/2015

What is (High Speed) Burnishing? Burnishing is a process similar to buffing, but at very high speeds. A high speed machine (burnisher) is used .....

F.A.Q. 02/28/2014

What is a Commercial Floor Scrub and Re-Coat? Scrubbing floor finish is just what the term implies; it is a mildly aggressive process of mechanical scrubbing of the existing floor coating. This procedure removes deeply embedded soils from the floor and pr...

F.A.Q. 01/22/2015

Is it OK to Mop Commercial Floors with Bleach? Bleach is an oxidizer that will severely deteriorate floor finish. Bleach can also ruin fabrics, carpets, clothing – just about everything it comes in contact with.

F.A.Q. 02/24/2015

What is an Emulsion? An emulsion is a compound of liquids that do not mix completely with each other. For example, water insoluble polymers being suspended in water, using emulsifiers to produce...

F.A.Q. 12/17/2014

Steel Wire is made of carbon steel and it is available in high carbon and low carbon depending on your application. Carbon steel wire is used where stainless steel wire or higher cost is not needed. Steel wire is very aggressive. Stainless Steel is availa...

F.A.Q. 01/16/2015

What is Alkali or Alkaline? Alkali is on the Corrosive End of the pH Spectrum. Most degreasers and floor finish strippers are alkaline. Sodium and potassium hydroxides are examples of alkalis used for this purpose. Hydroxides can leave a white powdery res...

F.A.Q. 02/02/2015

Why are Coalescing Agents Important in Floor Finish? Coalescing Agents are ingredients added to floor coatings to assist in the film formation. The coalescing agent allows the latex particles in a floor finish to...

F.A.Q. 08/13/2013

Many people believe that the higher the solids, the better the floor finish. This frequently discussed subject is misunderstood and simply not accurate.