Industry News

Lodging Guests Demand Tough Cleaning Standards

Raising the Bar: Meeting the High Cleaning Standards Demanded by Lodging Guests

Across the United States, there are over 47,000 lodging establishments catering to a diverse range of guests – from those seeking moderately priced drive-up motels to others indulging in the opulence of resorts and casino hotels. As the lodging industry continues to evolve, the expectations of guests regarding cleanliness and hygiene standards have reached new heights.

A Universal Demand for Pristine Spaces

Guests checking into lodging establishments now universally demand more than just a place to rest. The contemporary traveler desires a room that exudes cleanliness, freshness, and, notably, shows no trace of the previous occupant. Surprisingly, many guests expect their temporary living quarters to surpass the cleanliness standards of their own homes.

Tackling Cleaning Challenges Head-On

For those responsible for maintaining the cleanliness of lodging spaces, challenges abound. One recurring issue, consistently reported by housekeeping departments, revolves around managing hair. Whether it’s strands in the bathroom, on the linens, or other surfaces, guests commonly raise concerns about cleanliness related to hair. Additionally, complaints often revolve around mold or mildew in bathtubs and general debris in the room.

The Art of Creating a Clean Ambiance

Beyond visible cleanliness, there’s an emphasis on ensuring that guest rooms smell “clean.” Our sense of smell can be remarkably discerning, quickly picking up on any stale or musty odors. Daily vacuuming is considered essential, coupled with the potential use of lightly scented disinfectant deodorizers on curtains, bedspreads, and carpets to maintain a pleasant ambiance.

Specialized Care for Carpets

Maintaining carpets presents a unique set of challenges in lodging establishments. Spills, shoe polish, and other blemishes require immediate attention to prevent permanent staining. Utilizing an effective carpet spotting kit designed to tackle both oil and water-based stains is deemed indispensable in ensuring the longevity and aesthetic appeal of carpets.

Your Trusted Partner in Maintaining High Standards

For lodging establishments committed to meeting and exceeding guest expectations, the challenges of cleanliness are real but manageable. Contact us to discuss your specific situation, and let us be your partner in upholding the stringent cleaning standards demanded by today’s discerning lodging guests.